Ace the 2025 Customer Success Manager L1 Exam – Elevate Your Career to Success!

Question: 1 / 400

Which of the following is NOT one of the goals for a WIG Review Session?

Report on past commitments

Plan new commitments

Celebrate individual achievements

The focus of a WIG (Wildly Important Goals) Review Session is primarily centered around the team's progress and alignment with their critical goals, as well as forward planning to drive results. Reporting on past commitments, planning new commitments, and learning from successes and failures all contribute to evaluating and refining strategies for achieving these key goals.

Celebrating individual achievements, while certainly valuable for team morale and motivation, does not align with the primary purpose of a WIG Review Session. This session is designed to be a strategic meeting that focuses on collective accountability and ensuring that everyone is aligned and focused on the overarching goals. Individual achievements might be recognized in a different context where team spirit and recognition are fostered, but they do not serve as a core objective during a WIG Review Session.

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